Last updated: August 20, 2026

MESAY (“we”, “us”, or “our”) operates this online store and website located at mesaytc.com (the “Service”). This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit, browse or place an order on our website.

By accessing and using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect
We collect personal data that you voluntarily provide to us when you register, place an order, contact customer support or subscribe to marketing communications:
‑ Full name, email address, shipping and billing address, phone number;
‑ Order details, purchase history and payment‑related information;
‑ Messages you send to our customer service.

We also automatically collect certain information when you browse our site:
‑ IP address, browser type, device information, operating system;
‑ Pages viewed, click‑through behavior, time spent on pages;
‑ Cookies and similar tracking technology data.

We do not collect sensitive personal data such as government ID numbers unless you actively submit it.

2. How We Use Your Information
We use collected information for purposes including:
‑ Process, fulfill and ship your orders;
‑ Provide customer support and respond to your inquiries;
‑ Prevent fraud and secure our website;
‑ Improve our products, website functions and shopping experience;
‑ Send order‑related notifications;
‑ Send promotional emails if you have given your consent;
‑ Perform website analytics.

Payment card details are processed by our payment providers, we do not store full credit‑card numbers on our servers.

3. Cookies & Tracking Technologies
Our website uses cookies, web beacons and tracking pixels. Essential cookies are required for website function and checkout. Non‑essential cookies are used for Google Analytics and advertising measurement.
You may disable cookies via your browser settings; please note some website functions may not work properly after disabling cookies.

4. Sharing Your Personal Information
We may share your personal information only with trusted third‑party service providers necessary to run our business:
‑ Shopify (website hosting, store operation);
‑ Payment processors for order payment processing;
‑ Logistics and shipping service providers to deliver your orders;
‑ Google Analytics for website traffic analysis.

We will never sell your personal data to third‑parties for commercial purposes. We may disclose information if required by applicable law or valid government request.

5. Your Data Rights
If you are located in the European Union, United Kingdom or California (USA), you hold rights to access, correct, request deletion of your personal data, restrict processing or object to marketing emails.

To exercise your privacy‑related rights, please contact us by email: mesay@mesaytc.com. We will respond within reasonable time.

6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss or alteration. No internet transmission method can be guaranteed to be 100% secure.

7. Retention of Data
We keep your personal data as long as needed to fulfill orders, comply with legal requirements and resolve disputes.

8. Contact Us
If you have any questions regarding this Privacy Policy, please reach out to us at:
Email: mesay@mesaytc.com